Privacy Policy

Last Updated: August 23, 2026

The Patch respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide when you purchase tickets or products, make a reservation, contact us, sign up for communications, participate in an event, or otherwise interact with The Patch.

This information may include your name, email address, mailing address, telephone or mobile phone number, purchase and reservation information, and other information you choose to provide.

We may also collect certain technical information when you visit our website, such as browser and device information, IP address, website activity, and information collected through cookies or similar technologies.

How We Use Your Information

We may use your information to:

Process purchases, tickets, reservations, and transactions.
Provide customer service and respond to questions or requests.
Communicate important information about your purchase, reservation, or visit.
Send email or text message communications when you have provided appropriate consent.
Provide information about upcoming events, seasonal activities, promotions, and offers.
Improve our website, services, events, and customer experience.
Maintain security, prevent fraud, and comply with legal requirements.
Measure and improve our advertising and marketing.

Email Communications

If you purchase tickets, sign up for our newsletter, or otherwise consent to receive email communications, we may send you information about upcoming events, seasonal activities, promotions, and offers from The Patch.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those messages.

SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages from The Patch, we may send text messages related to customer service, purchases, reservations, events, and, where separately authorized, promotional communications.

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact The Patch.

Consent to receive marketing text messages is not a condition of making a purchase.

Mobile phone numbers, SMS opt-in data, and SMS consent will not be shared with or sold to third parties or affiliates for their own marketing or promotional purposes.

How We Share Information

We do not sell your personal information.

We may share information with service providers that perform services on our behalf, such as payment processing, ticketing, website hosting, communications, analytics, advertising, and other business operations. These providers may use information only as necessary to provide services on our behalf or as otherwise permitted by law.

We do not share or sell mobile phone contact information, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when required by law or when reasonably necessary to protect The Patch, our customers, or others.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve our services, and measure advertising effectiveness.

We may use third-party services, such as analytics and advertising platforms, that collect information about website activity in accordance with their own privacy practices.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may request information about your personal information or ask us to update or delete certain information, subject to applicable legal and business-record requirements.

You may unsubscribe from promotional emails using the unsubscribe link in those messages and may opt out of SMS messages by replying STOP.

Children's Privacy

Our website and services are intended for use by families and the general public. We do not knowingly collect personal information online directly from children under 13 without appropriate parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.